Terms of Use & Privacy Notice

Effective: 14 August 2026

1. Service and acceptance

By accessing or using DigiBillMate, you confirm that you are authorised to act for the relevant business and agree to these terms. If you do not agree, do not use the service.

2. Business data and lawful use

The subscribing business controls the customer, employee, vehicle, project, billing and operational information entered into the CRM. Users must collect, enter, use, export and share data only for lawful business purposes, with all notices, permissions and consents required by applicable law.

3. Account security

Users must protect usernames, passwords, PINs and authorised devices; restrict access by role; and promptly report suspected misuse. The business is responsible for activity performed through its accounts and for removing access when a user no longer requires it.

4. Privacy and data handling

DigiBillMate processes information needed to provide, secure, maintain and improve the subscribed CRM service. Information is not sold or rented. It may be processed by infrastructure and service providers where necessary to operate the service, or disclosed when required by law. Businesses should avoid entering unnecessary sensitive personal data.

5. Records, exports and backups

Users are responsible for checking the accuracy of records, invoices, quotations, taxes and reports before relying on or sharing them. The business must retain any independent records or exports required by its legal, tax, audit or continuity obligations.

6. Communications

Call, message and WhatsApp actions are initiated by users. The business is responsible for recipient consent, message content, frequency, opt-outs and compliance with telecommunications, marketing and privacy requirements.

7. Prohibited conduct

Users must not bypass licensing, authentication or access controls; probe or disrupt the service; introduce harmful code; scrape or misuse data; impersonate others; use the service unlawfully; or copy, modify, reverse engineer, resell or distribute DigiBillMate except where expressly permitted by written agreement or mandatory law.

8. Intellectual property

DigiBillMate software, design, workflows, documentation, trademarks and branding remain the property of DigiBillMate or its licensors. Subscription grants only a limited, revocable, non-transferable right to use the service for the authorised business during the applicable licence period.

9. Availability and third-party services

The service depends on internet connectivity and third-party infrastructure. Maintenance, security events or external service failures may cause interruptions. Features integrating maps, messaging, hosting or other third-party services may also be governed by those providers' terms.

10. Disclaimer and liability

DigiBillMate is a business software tool, not legal, tax, accounting or financial advice. To the extent permitted by law, the service is provided without guarantees of uninterrupted or error-free operation. DigiBillMate is not responsible for losses caused by inaccurate user data, unauthorised account use, unlawful communications, business decisions, external systems or failure to maintain required records.

11. Suspension, termination and updates

Access may be restricted or suspended for licence expiry, security risk, misuse, legal requirements or material breach. Terms may be updated to reflect service, legal or security changes. Continued use after an updated notice becomes effective constitutes acceptance where permitted by law.

12. Governing requirements and contact

Users must comply with applicable Indian law, including relevant data-protection, information-technology, consumer, tax and intellectual-property requirements. Questions about DigiBillMate or this notice can be submitted through digibillmate.com.

This in-app notice is a general product notice and should be reviewed by qualified legal counsel for the operating entity, contractual model and jurisdictions in which DigiBillMate is offered.